il444 Privacy Policy

Introduction and Scope

il444 ("we", "our", "platform") is a safe and reliable online gaming platform for players in Bangladesh. This privacy policy ("Policy") applies to our website il444.cam and all associated services.

This policy describes what personal information we collect when you use our platform, register, or use our services, how that information is used, who it may be shared with, and how your privacy is protected.

By continuing to use our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our platform.

What Information We Collect

We collect various types of information when you open an account and use services at il444. This information is gathered in two main ways: what you provide directly, and what is recorded automatically while you use the platform.

2.1 Information You Provide

• Full name, date of birth, and gender
• Email address and contact details
• Residential address and nationality
• National ID or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, Upay or bank account details
• Messages and complaints submitted via live chat or email

2.2 Automatically Collected Information

• IP address, browser type and version
• Device information — model, operating system
• Session duration, click activity, and navigation patterns
• Transaction history — deposits, withdrawals, and betting activity
• Login time, date, and location data
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive supplementary information from identity verification agencies, payment processors, or fraud prevention services. This information is used only to ensure the security of your account and regulatory compliance.

Purpose of Using Information

We use collected information for the following legitimate purposes. Each purpose is related to improving our service quality and ensuring your protection:

• Account Management: To create, verify, and maintain your il444 account
• Identity Verification (KYC): To confirm customer identity in compliance with anti-money laundering regulations
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer
• Service Improvement: To improve platform functionality and user experience
• Customer Support: To resolve your questions and issues via 24/7 live chat
• Fraud Prevention: To detect and prevent account misuse, money laundering, and fraud
• Responsible Gaming: To monitor your gaming behavior and identify problematic patterns
• Bonuses and Promotions: To provide relevant offers and bonuses for you
• Regulatory Compliance: To meet legal obligations and regulatory requirements

We will never use your information for purposes beyond those stated above.

Information Sharing and Disclosure

il444 does not sell your personal information to third parties. However, certain information may be shared with specific parties in the following circumstances:

4.1 Service Provider Partners

We share limited and necessary information with payment gateways (such as bKash, Nagad, Rocket, Upay, and banks), identity verification agencies, and technology service providers. These organizations are contractually bound to maintain standards consistent with our privacy policy.

4.2 Legal Requirements

We may be required to disclose information to authorities as a result of a court order, regulatory authority directive, or legal investigation. Such disclosures will always be made in compliance with applicable law.

4.3 Business Transfers

In the event of a company merger or acquisition, your information may be transferred. In such cases you will be notified in advance, and the new party will be required to comply with the terms of this privacy policy.

Data Security Measures

il444 applies industry-standard technology and practices to protect your personal information. Our security framework operates on the following levels:

• SSL Encryption: All data transmission between you and our servers is protected by SSL/TLS encryption
• Encrypted Storage: Sensitive data — especially payment-related — is stored in encrypted databases
• Access Controls: Only authorized personnel have access to the information they need
• Two-Factor Authentication (2FA): An additional verification layer for account login and payment approval
• Regular Security Audits: Our systems are regularly audited to identify potential vulnerabilities
• Firewall and DDoS Protection: Advanced technology to prevent unauthorized access and cyberattacks

However, no data transmission over the internet is completely secure. If you suspect a security breach, contact us immediately at [email protected].

Cookies and Tracking Technology

il444 uses cookies and similar technologies to improve your experience and ensure the functionality of our services.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform. Without these, the site cannot work properly.
• Functionality Cookies: Used to remember your preferences, language settings, and login status.
• Analytics Cookies: Used to analyze which pages are most visited and how the platform performs.
• Security Cookies: Used for fraud prevention and account protection.

6.2 Managing Cookies

You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working properly.

Your Rights and Controls

As an il444 user, you have the following rights over your own personal information. To exercise these rights, contact us at [email protected]:

• Right to Access: You may request a copy of the information we hold about you.
• Right to Rectification: If your information contains any errors or is incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted (however, legal obligations may mean not all information can be deleted).
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Right to Portability: You may request a copy of your information in a machine-readable format.
• Withdrawal of Marketing Communications: You may request at any time to stop receiving promotional messages.

We will respond within 30 business days of receiving your request. In complex cases this timeframe may be extended, and we will notify you accordingly.

Data Retention Period

il444 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations.

• Active Account Data: Full information is retained for as long as the account remains active.
• Closed Account Data: Even after an account is closed, information is retained for at least five years for legal and regulatory reasons.
• Transaction Records: Financial transaction records are kept for the long term in accordance with applicable law.
• Support Conversations: Customer service communications are kept for a defined period to improve service quality.

Once the retention period ends, information is securely deleted or anonymized so that no individual can be identified.

Third-Party Links and Platforms

The il444 platform may occasionally reference third-party links or services. These external platforms have their own privacy policies and are outside the control of il444.

We recommend that you read the privacy policy of any third-party site carefully before using it. il444 accepts no responsibility for how your information is handled on third-party platforms.

For game software providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi, their own privacy policies apply with respect to data matters on their platforms.

Policy Changes and Updates

il444 reserves the right to change or update this privacy policy from time to time. This may be due to changes in services, legal requirements, or business changes.

For any significant changes, we will notify you in the following ways:

• By displaying a notice on the website
• By sending a message to your registered email address
• By displaying a notice at login

Continuing to use the platform after a change means you are considered to have agreed to the updated policy. If you do not agree with the changes, please request that your account be closed.

Contact Us

If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us.

• Email: [email protected]
• Live Chat: 24/7 support in Bengali is available directly on the platform

We will respond to privacy-related requests within 30 business days of receipt. Your privacy is very important to us, and we treat every request with the utmost seriousness.

Thank you for placing your trust in il444. We are always committed to protecting your privacy and data.